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About The Towel Shop
Who are The Towel Shop?
The Towel Shop began as a market stall in Bolton and has grown into one of Britain’s established manufacturers and suppliers of home textiles. The company offers a broad range of products including luxury towels, bedding sets, duvets, pillows and tablecloths. Customers typically use The Towel Shop to replace everyday essentials, buy matching sets, or purchase larger quantities for settings such as hotels, gyms and care homes.
Brand background and expertise
The business is family-run and based in the UK, with years of experience supplying both retail customers and professional environments. Its background in bulk supply has influenced a focus on consistency, durability and reliable performance, making the products suitable for frequent washing and long-term use.
Materials, design and craftsmanship
The Towel Shop uses carefully selected fabrics designed to provide absorbency, softness and durability. Many products are made using certified materials, including organic fibres, and are designed with practicality in mind rather than short-lived trends. The emphasis is on textiles that feel comfortable while standing up to everyday wear.
Manufacturing and quality control
Fabrics are sourced from reputable mills that meet ethical and environmental standards. Products are checked before dispatch to help ensure consistent quality across individual purchases and larger orders alike.
Certifications and trust marks
The Towel Shop holds recognised certifications including GOTS, which supports responsible organic textile production, and OEKO-TEX Standard 100, confirming fabrics are free from harmful substances. The company is also a member of the Textile Services Association and carries the Google Trusted Store badge. Thousands of verified Trustpilot reviews consistently rate the brand as Excellent.
Why Customers Choose The Towel Shop
Product quality and durability
Customers often choose The Towel Shop for textiles designed to maintain performance and comfort after repeated washing.
Accessible pricing
Products are sold at wholesale-style prices without requiring trade-only access, making them appealing to both individual shoppers and organisations buying in volume.
Reliable service
Orders are usually dispatched within 24 hours when items are in stock. Free UK mainland delivery is available, alongside a 365-day returns policy. Delivery updates by SMS or email, including a one-hour delivery window, help reduce missed deliveries.
How to Buy from The Towel Shop
The Towel Shop products are available through its official online store. Customers can browse by product type or intended use, create an account, join the rewards programme and access secure payment options. Trade customers can also enquire about bulk pricing, while individual shoppers can order single items or full sets with the same delivery and returns support.